Welcome to Cheap Dress Store! Below, you’ll find answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us at [email protected].
Product Questions
What types of dresses do you offer?
We offer a variety of dresses including BODYCON DRESSES, MAXI DRESSES, MIDI DRESSES, MINI DRESSES, and TOPS. Our collection is designed to cater to different styles and occasions.
Are your dresses true to size?
Yes, our dresses are true to size. However, we recommend checking our size guide before placing your order to ensure the best fit.
Shipping and Delivery
What are your shipping options?
We offer two main shipping options: Standard Shipping via DHL or FedEx, which costs $12.95 and takes 10-15 business days, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.
Do you ship internationally?
Yes, we ship globally except for some remote areas in Asia. International shipping is available with tracking for both standard and free shipping methods.
How long does it take to process an order?
Orders are typically processed within 1-2 business days. This includes picking, packing, and preparing your dress for shipment.
Returns and Exchanges
What is your return policy?
We offer a 15-day return policy from the date you receive your order. If you’re not satisfied with your purchase, please contact our customer service team at [email protected] to initiate a return or exchange.
How do I return or exchange an item?
To return or exchange an item, please contact our customer service team. They will provide you with the necessary instructions and a return label if applicable.
Payment and Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
How do I update my account information?
You can update your account information by logging into your account on our website and navigating to the ‘Account Settings’ section.
Contact Us
How can I contact customer service?
You can reach our customer service team via email at [email protected]. We’re here to help with any questions or concerns you may have.
Thank you for choosing Cheap Dress Store. We’re committed to providing you with stylish, affordable dresses and a seamless shopping experience. Happy shopping!